Why retailers like Amazon, Walmart & Target are putting an end to customers returning items, even when they have received refunds

There are some major retailers offering their customers an unexpected new option when it comes to returning items: just keep them.

Large stores often don't find it profitable to process returns. The policy is applied in situations where the product is unlikely to be resold and where the cost of processing the return is equal to or greater than the cost of the product itself. It's intended for lower-cost items, and reserved for customers with purchase history at a given retailer.

There are several major retailers such as Walmart, Target, and Amazon that offer what is commonly called returnless refunds on their items